Our Shipping Policy

If you place your order before 12:00 PM Pacific time, and your payment is confirmed, we will ship your order the same business day. We will send you a shipping confirmation and tracking number as soon as the order has shipped from our fulfillment center.

We offer free ground shipping if your order is shipped within the continental United States.  Typically, you will receive your Syng products within 3-5  business days of placing your order. You may receive e-mail communications from our shipping partners related to details about the fulfillment of your order.

If you have additional questions about the shipment and delivery of your order, please contact Syng Customer Support.

Note that:

  • Our fulfillment center hours of operation are 8am - 5pm PST Monday through Friday.  Orders will ship the next business day after a weekend or public holiday.

  • We are unable to deliver to hotels, PO Boxes, freight forwarders, or armed services APO/FPO/DPO.

  • We do not ship to addresses outside of the United States at this time.

  • We may offer some Syng products for preorder. In the case of preorder, we will not be able to ship to you within the delivery timeline outlined above and will inform you of the expected shipping date as soon as we have it.

  • If your order is subject to review due to a suspicion of fraud, delivery may be delayed and/or cancelled.