Shipping policy
If you place your order for any Products through the Services before 12:00 PM Pacific Standard time, and your payment is confirmed, Syng will ship your order of the Products on that same business day (“Products Order”). If a Products Order is successfully placed and accepted by Syng, Syng will send you a shipping confirmation and tracking code.
Syng offers free ground shipping if your Products Order is shipped within the continental United States. Typically, you will receive your Products within 3-5 business days of placing your Products Order. You may receive e-mail communications from our shipping partners related to details about the fulfillment of your Products Order. If you have additional questions about the shipment and delivery of your order, please contact us at support@syngspace.com.
Please also note that Syng:
- Will not ship Products on weekends or public holidays, and does not deliver on public holidays;
- Is unable to deliver Products to PO Boxes, freight forwarders, or Armed Services APO/FPO/DPO;
- has full discretion to review your Products Order, and if your order is subject to review due to a suspicion of fraud, illegality or non-compliance with these Terms, Syng reserves the right to delay and/or cancel your Products Order(s).
- For orders outside of the US - the buyer is responsible for customs and duties.